Tools for Our Sales Agents & Distributors
Acceptance of purchaser’s order is expressly conditioned upon purchaser’s agreement to the terms and conditions set forth herein. Magnitude’s order acknowledgment, together with the terms and conditions set forth herein,constitutes the final expression of the agreement between the purchaser and Magnitude and supersedes all prior oral and written statements regarding the order. Any terms in a purchaser’s order are rejected, and these Terms and Conditions shall solely control.
Terms of Payment
Net 30 from date of invoice unless other arrangements have been made with Magnitude’s A/R Dept. Past due invoices will be billed for interest at a rate of 1.5% per month outstanding. All prices and product availability are subject to change without notice.
Prices are in US Dollars to the purchaser and are shipped F.O.B Tustin, CA unless previous arrangements have been made. Title to the goods you purchase passes to you when we deliver them to the carrier. Prices do not include shipping, handling, storage, taxes or installation.
All merchandise is packed to comply with the freight company requirements. All packaging has been tested to freight & industry standards.
Magnitude is not responsible for damage to goods which occur in transit. It is the purchaser’s responsibility to examine goods upon receipt and to file any claim necessary with the carrier.
Any claim against Magnitude for invoice errors must be made by the purchaser in writing to Magnitude within 7 days after delivery. Failure by the purchaser to make any claims against Magnitude within 7 days constitutes acceptance of the goods and/or invoice.
Submission of Order
To avoid error and/or duplication Magnitude requires all orders in writing. Telephone or verbal orders are not accepted and not binding. Purchase orders should be faxed or emailed to our office.
Orders under $500 are subject to a handling fee of $50. Dropship order are subject to a handling fee of $15.
The fee for cancellation is 20% of value of merchandise. Custom orders cannot be cancelled. Cancellation of custom orders will result in a full non-refundable charge for the order.
Fees and Expenses
Purchaser shall pay any and all reasonable expenses, including, without limitation, reasonable attorney’s fees, incurred by Magnitude in enforcing the terms of any agreement with, sale to, or collection of any amounts owed to it by, the purchaser.
These Terms and Conditions and the terms of any sale or agreement between Magnitude and purchaser shall be governed by and construed in accordance with the laws of the State of California and the purchaser hereby agrees to submit to the personal jurisdiction of Federal and State courts located in the State of California.
Please review our return policy carefully. Returns are at Magnitude’s sole discretion.
Magnitude’s Return Policy
To initiate a return, please complete the online Return form under Service & Support at magnitudeinc.com. You will be asked to provide basic return information before being issued shipping instructions.
• All standard Magnitude Lighting products can be returned within 90-days from original date of purchase.
• Returns must be in new, resalable condition in original packaging to be eligible for return credit.
• All returns are subject to a 40% restocking fee.
• Customized or non-standard Magnitude Lighting products are not eligible for return credit.
All qualifying returns will result in credit to be used towards a future purchase of Magnitude product. Magnitude does not issue cash back on qualifying returns. Return credit expires one (1) year from date of credit memo notice to customer after a return is processed.
Returns for defective goods are governed by Magnitude’s warranty policy and must follow Magnitude’s procedure for return credit.
Magnitude reserves the right to limit or decline returns. Return credit will be issued once product has been received and inspected by Magnitude’s technical support team.
Limitation of Liability
EXCEPT WHERE OTHERWISE PROHIBITED BY LAW, MAGNITUDE AND THE PURCHASER AGREE THAT MAGNITUDE’S LIABILITY ARISING FROM THIS SALE OR FROM ANY PRODUCTS PURCHASED FROM MAGNITUDE SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCTS SOLD TO THE PURCHASER, AND THAT MAGNITUDE SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL LOSS OR DAMAGE (INCLUDING WITHOUT LIMITATION PROPERTY DAMAGE, OR LOSS OF BUSINESS, PROFITS, OR GOODWILL) THE MAGNITUDE WARRANTY SHALL CONSTITUTE THE PURCHASER’S EXCLUSIVE REMEDY AND WARRANTY.
EXCEPT WHERE OTHERWISE PROHIBITED BY LAW, AND EXCEPT AS IDENTIFIED IN THE MAGNITUDE WARRANTY, ALL PRODUCTS PURCHASED FROM MAGNITUDE ARE PROVIDED ‘AS IS’, AND MAGNITUDE SPECIFICALLY DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS, QUALITY, NON-INFRINGEMENT OR QUIET ENJOYMENT.
FAST 2-DAY SHIPPING
- Coast-to-Coast Warehouses
- Orders ship until 8 pm ET daily
- Over 90% of orders ship within 2 days for FREE
- Minimum Order starts as low as $250!
- Over 100+ drivers to meet your needs
FREE FREIGHT Program Requirements:
1) Orders will ship standard ground from MAGNITUDE LIGHTING’S facility in CA or from closest warehouse
2) The standard handling fee is $50 for orders under $250
3) US and Canadian shipments only
a. $250 Minimum Order – California, New York & New Jersey
b. $500 Minimum Order – All remaining USA states
(excluding Alaska, Hawaii & Puerto Rico)
c. $750 Minimum Order – Canada
4) Your credit account must be in good standing
5) No changes OR cancellations after order approval
Magnitude products are fully warranted against manufacturing defects for five (5) years from date of original shipment (the “Warranty Period”).
This warranty covers only properly installed products used as instructed and under specified conditions. For the duration of the Warranty Period, Magnitude will, at its option, repair or replace without charge, defective products, provided they are returned to the factory and our inspection determines the unit to be defective under the terms of warranty. Repair or replacement, as stated above, shall constitute the purchaser’s exclusive warranty, which does not extend to transportation, installation, labor or any other charges; nor does it apply to any equipment of another manufacturer used in conjunction with Magnitude products.
The warranty described herein is in lieu of any other warranty, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. Magnitude’s liability under this guarantee shall be limited to repair or replacement and the purchaser agrees that no other remedy (including, but not limited to, incidental or consequential damages for lost profits, lost sales, injury to person or property, or any other incidental or consequential loss) shall be available to purchaser.
Exceptions to Warranty
The warranty described above shall not apply in the following circumstances
- Malfunction in any unit after operation at more than the rated voltage
- Damages resulting from accident, alteration or misuse
- Fading or color variations of the product
- Damages resulting from the improper selection or installation of lighting products
We will be providing our team with a variety of tools and resources to help us promote Magnitude Lighting’s versatile offering. We will share with you a variety of marketing materials including videos, training presentations, social posts, email signatures, web graphics for your use.
If you can’t find what you’re looking for, please reach out to our Marketing team and we will work with you to get you what you need. Email us firstname.lastname@example.org.
Installation Videos to Share
DOWNLOAD SOCIAL POSTS
Please share our social media posts and product images on your web page and social channels. If you need something customized, contact us at Marketing@magnitudeinc.com
We are continuously working on updating our materials to make sure we are addressing customers FAQs and to keep you up to date with our latesst product innovations.
If you need a particular presentation or if you’d like to schedule an in-house training with your team, reach out to us at email@example.com.
Magnitude Lighting Logo with Tag
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Magnitude Lighting Logo with Tag (Reversed)
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